M011E : The Art of Persuasion From NO to YES

NSA Course

  • Description

If being right is enough to make others do what we want them to do, life would be a paradise free of stress, confrontation, and frustration.


This course aims to enable the participants to learn skills, which can be defined and taught, to persuade the other person to change the answer from a ‘NO’ to a ‘YES’.


Learning Outcome

At the end of the course, participants should be able to:

  • Listen actively with empathy to the other person’s feelings and taking the cause of those feelings seriously.
  • Describe and explain your own feelings frankly and assertively without attacking the other person.
  • Handle ideas creatively rather than destructively.
  • Understand the techniques of cashless digital cash transactions and take measures to manage risks.

Course Facilitator

Mr Ching Kwock Wing

Mr Ching Kwock Wing has over 20 years of expertise in corporate strategies, governance, product planning and management, sales & marketing, business development and customer relations management. He has been also lecturing in universities and conducted numerous training seminars throughout China. Kwock Wing obtained his Master of Science, Industrial Engineering and was a recipient of the prestigious Colombo Plan Scholarship of the British Commonwealth.

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Course Details

NSA Subsidised Price (inclusive of GST):


Non-Subsidised Price (inclusive of GST):


Date & Time Available:

06 Nov 2020 | 9AM - 5PM

04 Dec 2020 | 9AM - 5PM

08 Jan 2021 | 9AM - 5PM

05 Mar 2021 | 9AM - 5PM


8 Hour/s


Peninsula Plaza Level 6 #06-33

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