Connecting with EQ and Transactional Analysis

Community Programmes Course

  • Description

Emotional Intelligence (EQ) is the ability to understand and manage our own emotions and the emotions of others around. With this skill, we are able to communicate with people and situations more productively - so as to live life to our maximum satisfaction. This On-line course will focus and equip participants with basic knowledge and skills (on the ‘hows’) to use EQ and Transactional Analysis (TA – a concept which helps us understand why we behave the way we do and why others behave the way they do) to better connect with others in our personal or professional life - family, friends or colleagues.

Learning Outcome

At the end of the course, participants should be able to:

Identify the factors that make up EQ of person

Explain and identify the basic ego states of a person in TA

Identify how ego states are used in communication

Apply empathetic communication

Identify and demonstrate productive ways of giving and receiving feedback

Course Facilitator

Ms Wong Lai Chun

WONG LAI CHUN (MSc, BA, DIP TM, Cert Counselling) was the Senior Assistant Director of Samaritans of Singapore (SOS) – a 24 hour hotline suicide prevention centre and the author of the book published in 2019 – ‘Do I Matter’. She is also a Certified Behavioural Consultant and Life Coach. (Institute of Motivational Living Inc (USA) American University of NLP)

She has many years of experience training locally and internationally and speaks at international conferences and company-wide events, as well as on radio and TV programmes.

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Course Details

Price (inclusive of GST):


Date & Time Available:


3 Hour/s


Online Training

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