Be prepared for an element of the unexpected in your Non-Profit Organization. Changes are happening at an accelerated pace with new rules, policies, technological disruptions and it is essential to know what risks lie ahead. Operational risk affects all organisations and it is important for people to be aware that such risk occurs. This course aims to enlighten participants and impart in them the knowledge and skills they need to manage such events.
The course is underpinned by research-based models and tools in the area of intercultural learning focused on helping to cultivate positive attitudes towards other cultures. It will also allow participants to be engaged with various experiential learning activities such as group dynamics, role plays, and the opportunity to analyse critical incidents that challenge behaviour or assumptions. Local case studies will be utilized to illustrate the concepts of diversity and unity within Singapore.Learning Outcomes – You will be able to:
Ms Faith Chan holds a Master of Social Sciences (Applied Economics) Degree and a Bachelor of Science Degree from the National University of Singapore. Her career spans across both private and government sectors e.g. financial institutions, education and maritime ministries. Faith possesses numerous skills and has acquired professional certification in many areas including but not limited to Training and Assessment (ACTA), Governance, Risk and Compliance, and Operational Risk Management.