Productivity Improvement and Problem-Solving Methodologies For Non-Profit Organisations

Many non-profit organisations conduct annual strategic planning and thereafter set objectives to be deployed to the operations. Operation departments need to translate these objects in to actionable goals and develop strategies to achieve the objectives. There is a need to able to identify improvement opportunities and align all improvement efforts to fulfill the objectives set for the workplace.


The process owners need to develop skills to identify problems and improvement opportunities. They need to apply scientific methodologies and tools to develop and implement improvement initiatives at the workplace. People at the workplace need to work in small groups to connect, communicate and collaborate on productivity improvement projects, understanding the roles of various stakeholders and overcome team dynamic issues during the improvement process. The course will allow the learning of time-tested problem solving and productivity improvement methodologies and tools to assist non-profit organisations in their productivity drive.


Learning Outcomes – You will be able to:

  • Discuss productivity concepts and principles in the context of non-profit operations. Discuss factors that affect productivity and develop strategies to improve productivity of the organisation.
  • Identify opportunities to improve productivity of operations utilising outcome of objective deployment and concept of 7 wastes of operations.
  • Participate in Small Group Activities utilising scientific management methodologies and tools to solve problems and improve productivity
  • Able to play the role leading and/or participating in activities to drive productivity improvement and solve problems at my workplace and organisation


Course Details. (Course will be conducted in English)

Dates/Time Run 1: 25 July 2019 (9.00am to 5.30pm)
Run 2: 12 September 2019 (9.00am to 5.30pm)
Run 3: 22 November 2019 (9.00am to 5.30pm)
Venue Peninsula Plaza (Room TBC)
Duration 7 hours (7 hours over 1 session)
Fees $374.50 (Before Funding)
$74.90 (After VCF funding) For Singaporean & PR
$149.80 (After VCF funding) For Work Permit (WP) / Employment Pass (EP) holders


Trainer Profile:

Mr Kelvin Chan is a Fellow Certified Management Consultant, Trainer and Executive Coach, specializing in the field of corporate productivity and business excellence for the last 30 years. He assists corporations including MNCs and SMEs in improving productivity, quality and environment performance. He serves as a Technical Expert in productivity at the Asian Productivity Organization. He has trained many consultants and trainers in productivity related subjects from many countries in Asia, Africa and South America.


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Course Content

Time: 10 weeks

Curriculum is empty